Information Goddess Consulting

Thanks to the Southern MD Regional Library Association for hosting the YALSA Institute “A Beginner’s Guide to Teens in Libraries” on Tuesday April 6, 2010!

Slides, notes and handouts  from the session follow; all resources are bookmarked at http://www.delicious.com/informationgoddess29/beginners.

Slides: MD Who YA/Why YA/How YA

Handouts:

Agenda
Search Institute’s Developmental Assets
Brain Tip Sheet
Collection Development on a Shoestring

Notes:

One Thing We ❤ About Teens

• Potential
• Enthusiasm (3)
• Freedom of thought
• Humor (2)
• Informality = response & openess
• Creativity
• Energy
• Willingness to share
• Volunteer contribution
• Variety of pursuit of web 2.0 (we chase)
• Culture
• Fun
• All about me
• Keeps me young
• Different fashions
• Idealistic
• Smart
• Like better no
• Leave behind

One Thing We Hope To Get Out of This Workshop

• How to make use of teens
• New services
• Twitter/Facebook
• Small branch applications
• Dealing with no resources
• Understanding
• Connection
• Help in what they need (we have it!)
• Behavior (us vs. them)
• RA/booktalking
• Connect/feel at ease
• General knowledge
• Titles!
• Book group
• Get more in the door
• Tell us what they want
• Get them involved
• School visit /service
• Ideas from colleagues

Good Customer Service is Contagious

• Call by name
• Anticipate needs
• Solve problems
• All points are service points
• Ask “Have I completely solved your problem?”
• Remember repeat customers
• Surprise people
• Have a calming effect
• Focus on customer
• Exceed expectations
• Go above & beyond
• Conduct an exit interview
• Make exceptions to rules
• Share expertise

Collection Development Tricks to Connect Teens with Books

• ID interests/gaps
• Utilize current trends
• Displays near computers
• Keep up to date
• Actively involve
• Surveys (with food reward)
• Variety of edu/rec services to diverse group
• Whole library access/choices

Program Resources
Pop Goes the Library http://www.popgoesthelibrary.com
See YA Around  http://www.cplrmh.com/
Powerpoint Jeopardy http://www.cplrmh.com/JeopardyGames.html

Pop Culture Ideas:
Fear Factor Program http://www.popgoesthelibrary.com/2005/03/fear-factor-friday-recipes.html
Minute to Win It Games http://www.nbc.com/minute-to-win-it/how-to/
MTV Library Game Show “Silent Library” http://www.mtv.com/shows/silent_library/series.jhtml

Space Resources
Library Zones at Oak Park Library (featured on Tame the Web)
http://tametheweb.com/2007/12/ttw_mailbox_zones_at_oak_park.html

Kim Bolan, Teen Facilities Expert
http://indielibrarian.blogspot.com/

Thanks to the Sawyer Free Library for hosting me to facilitate a game design workshop using the Cartoon Network’s Game Creator software. Games designed and created by teens follow after the break.

Continue reading “Games Designed by Gloucester Teens”

Thanks to the Manchester-by-the-Sea Public Library for having me facilitate a game design workshop using the Cartoon Network’s Game Creator software. Games designed and created by teens follow after the break.

Continue reading “Games Designed by Manchester-by-the-Sea Teens”

Thanks to those of you who attended the session on Gaming  at the Ontario Library Association Superconference in Toronto on Saturday February 27, 2010! Slides, handouts and links from the session follow after the break.

Continue reading “OLA Session 1816: Get Your Game On! Gaming in the Library”

Thanks to those of you who attended the session on Teen Behavior strategies and preventative measures at the Ontario Library Association Superconference in Toronto on February 26, 2010! Slides, audio, handouts and links from the session follow.

Slides:

Audio:

• Part I (slides 1-20) http://informationgoddess.info/0la131801.mp3
• Part II (slides 21-36) http://informationgoddess.info/0la131802.mp3

Links:

• http://www.delicious.com/informationgoddess29/brain

Handouts:

• Search Institute’s 40 Developmental Assets
• Brain Tip Sheet

Thanks to the Boxford (MA) Village Library for inviting me to do a staff training on Reader’s Advisory: Mystery Genre for Youth. This is part of an ongoing series with grant funding provided through an IMLS/LSTA grant administered by the MA Board of Library Commissioners; additional funding is provided by the Friends of the Boxford Town Libraries. Slides and handouts follow after the break.

Continue reading “Mystery Reader’s Advisory to Youth”

I’ve been asking for a hardcover set of the Little House series by Laura Ingalls Wilder since college. This year, when my mother asked what I wanted for my birthday, I pointed out that if she’d bought me one book a year since I started asking, I’d now have the entire set, in hardcover. I happened to hit her up right after she got her tax return, and to my shock, she sent hubby online to eBay and wrote him a check. The seller had all nine books, plus three others, AND the cookbook and album. WOW! They are in great condition, with nice new book jackets, and only slightly yellowed pages. Happy early birthday to me! I wonder if I can get them all re-read before Alex award considerations begin arriving…

Thanks to the Lynnfield (MA) Public Library for hosting my visit at the end of January! Participants may also be interested in the Darien Public Library’s 21 things for 21st century parents.
Slides:

Handout:

Whats’ So Scary About Social Software? handout

Links:

http://delicious.com/informationgoddess29/bundle:scary